Frequently Asked Questions

About Showertunes

What is Showertunes?

Showertunes is your go-to store for water-resistant audio accessories designed for use in the shower and other wet environments.
Are your products waterproof?

Yes! Our products are designed to be water-resistant and rugged, perfect for handling heavy splashes, high humidity, and direct shower spray.
Can I submerge the speaker underwater?

While our products carry a high water-resistance rating designed for wet conditions, they are not intended to be fully submerged underwater for extended periods.

How do I connect my device to the speaker?

Pairing is fast and easy! Simply turn on the speaker, open the Bluetooth settings on your phone or device, select Z07 from the list of available devices, and press connect.
How long does the battery last on a single charge?

Our speakers deliver up to 6–8 hours of continuous playtime on a single charge. Recharging takes about 1 to 2 hours using the included USB charging cable.
Can I answer phone calls using the speaker?

Yes! Our products feature a built-in noise-canceling microphone so you can take hands-free calls directly in the shower without touching your phone.

How do I place an order?

Simply browse our store, add your favourite items to your cart, and proceed to checkout. It's that easy!
What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay. All transactions are securely encrypted.
How long does delivery take?

Delivery times vary depending on your location, but standard shipping usually takes around 7–15 business days. You'll receive an estimated delivery date at checkout.
Will I get a tracking number for my order?

Yes! As soon as your order is packaged and dispatched, we will send an email with your tracking number so you can follow your package every step of the way.
What should I do if my tracking number isn't updating?

Tracking information can sometimes take 24–48 hours to update after dispatch. If your tracking hasn't updated after 3 business days, please reach out to our support team and we’ll look into it for you.

What is your return policy?

We want you to be completely happy with your purchase! If you experience any issues or aren't satisfied with your order, please contact our support team within 30 days of delivery and we’ll help make it right.
Who pays for shipping on returns?

If you are returning an item due to a defect or error on our end, we will cover the return shipping. For standard returns or exchanges, customers are responsible for return shipping costs.
What if my product stops working or arrives damaged?

We stand behind our quality! All Showertunes products are covered against manufacturing defects. If your product arrives damaged or stops working, email photos or a brief description to our support team with your order number for a quick replacement.
How do I contact support?

You can reach us anytime via the contact form on our website or by emailing us directly at showertunes.shop@gmail.com. We aim to respond to all inquiries within 24 hours.